Case Studies

West Tennessee Delta Heritage Center & Tina Turner Museum

“Reliability!” That’s the first word that came to mind as Sonia Outlaw-Clark, Executive Director of the West Tennessee Delta Heritage Center, & Tina Turner Museum, reflected on the services provided by Aeneas Internet & Telephone.

The Heritage Center & Museum serves travelers from all over the world by showcasing life in rural West Tennessee. On any given day, they may give a tourist simple directions or they may help with doing more complicated research to help make their visits to West Tennessee more enjoyable. They also promote Brownsville and the region through online sources such as social media. Not being able to access these sites when needed hinders their ability to get the word out about events and happenings in the area.

According to Sonia, “Slow or no internet was our issue. Our previous service would go down for hours or sometimes days. This severely hindered our ability to help our guests. Having to manually research through books and maps is time consuming, inefficient, and aggravating to our guests who didn’t have the extra time to spend waiting.”

The Heritage Center & Museum were already using the phone services provided by Aeneas Internet & Telephone. They were very happy with the company. Sonia said that she also loved the fact that Aeneas Internet & Telephone gave back to the communities that they service.

So Sonia approached Aeneas Internet & Telephone for a solution to their internet problem. After installing fiber internet, The Heritage Center & Museum no longer experienced any down time or slow connections.

Sonia says, “And the fact that Aeneas Internet & Telephone is headquartered right here in West Tennessee means when you call, you can talk to a live person and get answers – or tech support – almost immediately. They also offer online chatting with service tech and that is a huge time saver.”

The Heritage Center & Museum has been serving its community and many travelers who pass through since 1998. Thanks to the reliable services and excellent support provided by Aeneas Internet & Telephone, they can continue to operate efficiently and with excellence.